Frequently Asked Questions

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HOW CAN I GET FREE SHIPPING?

Simply add $50 or more, in products, to your shopping cart. Free shipping will automatically be applied.

CAN I COMBINE A COUPON WITH FREE SHIPPING?

Absolutely. Simply make sure you have $50 worth of products in your shopping cart, after you activate your coupon code, to activate free shipping in addition to the coupon.

DO YOU SHIP INTERNATIONALLY?

Yes, we do ship internationally. We currently ship to Europe and North America, including Canada. If you have any specific inquiries about shipping to other regions, feel free to reach out to our customer support team for further assistance.

HOW SOON WILL I GET MY ORDER?

You should receive your order within 3 to 8 business days.

HOW CAN I TRACK MY ORDER?

We will email you a tracking number when your order ships.


If you don’t find the email in your email within 3 business days of placing your order, check your spam folder.


​You can also log into your account to find your tracking number there.

​Still can’t find it? Email support@sisterlydrinkware.com with your order number and we’ll take a look personally for you.

WHAT IS YOUR RETURN POLICY?

To ensure that your purchase is perfect, we offer a 30-day money-back guarantee on all products purchased from sisterlydrinkware.com. If you need to return your order for any reason, we are happy to provide you with an exchange or full refund to your original payment method. All products must be returned in brand new, unused, and undamaged condition. You are required to pay for the return shipping, but there will not be a restocking fee.

​To start a return, please emailsupport@sisterlydrinkware.com and include your name and invoice number.